Powerful Point of Sale Solutions for Hotels
North West Business Machines offer a powerful, yet easy to use point of sale solution to handle all trading areas of your hotel. Our epos solutions for hotels will maximise your profitability whilst improving your customer service levels.
Improve Customer Satisfaction
Our hospitality epos systems for hotels have real-time room account billing, handheld order taking and Integrated Chip and Pin to provide speedy transactions which greatly improve customer service. Our graphical touch screen interface is fast and simple to use for quick and accurate service, whilst cutting down on staff training times and operator errors.
Improve Staff Efficiency and Increase Customer Satisfaction with:
Key Features and Benefits
- Real-time Room Account Billing Means nothing is missed off the customer’s bill, small savings here build up substantially over time
- Graphical Touch Screen interface for quick and accurate service
- Unlimited Menu Item Options Enable accurate product selection
- Order Point Printer Integration Increasing the efficiency of your waiting staff
- Wall Mounted POS For discreet order entering
- Hand Held Order Taking For sales on the move, ideal for upselling at banquets, weddings and various other large functions
- Integrated Fast Chip and Pin Wireless and efficient, allows bills to be paid at the table
- Timed Price Level Shifting for happy hours etc Improves your flexibility and saves time manually altering prices
- Stock Countdown For chef specials and fast moving lines ensure you keep abreast of what stock you have available for service
- Graphical Table plan See the status of all your tables in multiple trading areas on one or multiple screens. Ideal for busy venues that are used to having a waiting list
- Flexible Hardware Available Options Allows for discreet installation without spoiling the aesthetics of the hotel
- Integration with Third-Party Systems Our systems can integrate with most hotel booking and billing software, allowing you to retain software that you are used to and comfortable with
- Employee Performance Reporting For commission based paid employees
- Flexible Touch Screen Design Allows different trading areas of the hotel to have its own unique and appropriate screen design. Improving speed of service and minimising mistakes
Pre and Post Installation Training
We have extensive training facilities on site allowing you to demo all our equipment pre-installation, allowing you to become familiar with the equipment which guarantees a stress-free installation. In addition, once the equipment is installed we can also provide further training sessions if required. Training sessions will be led by highly knowledgeable members of our team who have relevant industry experience – ensuring your training is as effective as possible.
Expert Emergency EPoS Support
For added peace of mind, we offer dedicated out of hours support 7 days a week. So should you encounter a problem at your busiest time, day or night, you’re just a phone call away from having one of our EPoS engineers help resolve your issue.
Our hoteliers’ epos system is completely modular, meaning that you buy only the features you need. To find out how you can maximise your profitability and improve the speed of service then contact us today on 01254 881177