Case Studies
Lulu's of Barrowford
Lulu’s of Barrowford, a newly refurbished and rebranded restaurant in the heart of Barrowford, has recently invested in our cutting-edge EPOS system to support its growing business. Known for its vibrant atmosphere and delicious selection of tapas, sangria, and fine wines, Lulu’s needed a reliable, efficient solution to match their busy service. Lulu’s now has everything they need to manage their operations smoothly. Backed by our ongoing after-sales support, the team can focus on delivering exceptional dining experiences.
"Our epos system is working perfectly. The screen in the kitchen has been a massive help especially with us changing our style of service to a tapas basis. Everything is really easy to use and the team at NWBM are honestly a god send when it comes to amending our tills & programming. Everything NWBM do is done promptly and professionally and the team, are always happy to help. We had no problems with purchasing the epos solution from NWBM, you guys have been 10/10 for us."
Fully Integrated handheld ordering for fast, accurate table service
Kitchen Video screen for streamlined food preparation
Direct order printing to both kitchen and bar
Integrated card payments
Full access to Cloud Back Office from anywhere
What our customers say
Its all going great the system is very quick, we love it.
Scarborough Sixth Form
“Wayne has done a brilliant job, thank you so much”
La Famiglia
Thank you for your support, it is first class!
Belvedere & Calder Vale
The Purple Carrot - Liverpool
Established in 2014 and Liverpool’s first vegan & organic supermarket, Purple Carrot is an independent vegan grocery store packed with wholefoods, organic fruit & veg, locally made vegan sushi, cakes, and more — a must-visit for all things plant-based. A long-standing customer recently upgrading their current EPoS system from NWBM to our latest software. It gave them the chance to streamline their system and freshen things up with a sleek, modern interface. Each transaction is now quicker, cleaner, and more efficient.**
“Just wanted to say how happy and impressed with the support and customer service given by Jack over the whole back-office change over process. Nothing has been too much trouble, he's been so patient with us and has been able to explain things clearly and explain to us how to get best out of the software. Thanks so much Jack”Italic
Integrated Card payments
Easy Access Cloud Back Office
Integrated weigh scale
Access to Customer Accounts
Ability to issue personalised Gift Vouchers
What our customers say
After one week We can already see what a massive difference the new system is going to make.
Coffee and Clay Skipton
The system improves communication on orders, especially around allergens and dietary needs. Plus less items missed off cheques and faster service with calculating bills.
Dolly's Tearoom Darwen
Thanks Wayne, That's great service!
The Black Bull Ribchester
Cherry Tree at Blackrod
****The Cherry Tree at Blackrod is a very busy first class restaurant, with an excellent bar serving everything from traditional ales to first class cocktails. They are always busy so once Paul and the team were satisfied that the new system would meet all of their requirements the challenge was to make sure that the transition from the old system did not disrupt their first class operation.
The attention to detail and preparation by the team at NWBM made sure that our go live day was very smooth and hassle free, thanks NWBM for all of your hard work Here is a summary of what we installed for the client as part of the epos solution.** **
Fully Integrated Handheld EPoS for table side ordering
Fully configured live table plan
Split bill functionality
Multiple Kitchen Video Screens
Orders go directly to the correct kitchen station
Live Pay at Table functionality
Live Menu Allergen Information at Table
What our customers say
“The Customer Loyalty App is an absolute godsend”
Cavendish Arms
“The customer service is excellent”
Gourmet Coffee
“Installing your EPoS has made a positive difference to bottom line”
Formby CHS Club
The Grey Mare
We have now worked with North West Business Machines for over 20 years and this will be my third epos system. The epos systems are very competitively priced and always do exactly what we need. Whenever I need any help the team at NWBM are always available and happy to oblige. If we need work doing on site they will always get here promptly and the quality of work is always excellent. We have always recommended NWBM to anyone who asks and we will continue to use them in the future.
Here is a summary of what we did for Steve and the team at the Grey Mare in Belthorn.
Hand held terminals for table side ordering
Multiple terminals
Kitchen Order Printers
Cloud Back Office
Live Table Bookings
What our customers say
"First Class System"
"We Love the service you give"
"Please thank Wayne for all his help"
Bolton Community College
Mixed Cash & Cashless Environment
Fast touchscreens for very quick service
Bursaries managed discreetly
Integrated card payments
Cloud back office
On-line top up portal
What our customers say
"Fastest touchscreens ever"
"I'm looking forward to the new system"
"great service"
Wonderlust Bakery
Fast Reliable EPoS Terminal
Handheld Order Taking Tablets
Integrated Card Payment
Cloud Back Office
What our customers say
"Amazing system"
"They really care"
"Ben is fantastic"
Anna’s Cafe Bar, Bacup
Fully configured live table plan
Split bill functionality
Loyalty promotion
Handheld EPoS for table side ordering
Apple Pay and contactless payment offered
What our customers say
“A positive difference to bottom line”
Formby CHS Club
"Your guys are amazingly helpful"
"We always recommend you"
Billy Bobs Parlour
Fast Queue busting Touchscreens
Customer Self-Ordering App
Order at Table App
Integrated card payments
Live Table Bookings
What our customers say
"Aftersales support is fantastic"
"Our Third New System from NWBM"
"First Class After Sales"
