11 Jan 2023

Consumers bring boost to hospitality industry

The latest ‘Taste the Nation’ survey has found that British consumers are going out to eat and drink more than ever.

The Taste the Nation survey charts the eating and drinking habits of 3,000 adult consumers from across the country. The survey takes into consideration every time they buy food or drink from a restaurant, club, pub or coffee/sandwich shop. The results of the survey are great for the hospitality industry – they reveal that consumers are going out to eat 12% more often than 6 months ago (13% more often in the North!)

Despite the recession the hospitality industry seems to be bucking the trend – these latest findings show the continuing resilience of the hospitality market, and reflect the importance of this sector to the UK economy.

It’s important that businesses within the hospitality sector take advantage of the trend and continue to encourage consumers to visit them. More than ever, consumers are looking for the best deal and are taking advantage of special offers, discounts and vouchers.

North West Business Machines hospitality epos systems include features which make special offers really easy to implement and manage. Timed Price Level shifting allows hospitality businesses to set up happy hours, early bird pricing and more all at the touch of a button. Not only this, we also offer the option of ‘customer loyalty’ – your customers can earn points the more they visit you. These points can then be redeemed against food/drink within your business.

Being innovative, and giving your customers added value in the form of happy hours, loyalty points etc helps encourage customers to return time and time, and also is great for customer satisfaction!

To find out more about our hospitality epos systems, or to book a demo then call us today on 01254 881177.