EPoS Systems for hospitality, retail & education
Complete touch-screen point of sale systems from just £10 per month*. Fully configured, installed and supported by our own engineers across Lancashire and the North West.
- Quote back within 24 hours
- No obligation
- 50+ years in the EPoS industry
- 4.9
Google rating - 7 days local support included
Overview
What is an NWBM EPoS system?
An EPoS system from North West Business Machines is a complete point of sale solution for hospitality, retail and education businesses across Lancashire and the North West. From just £10/month* +VAT, you’ll get the hardware, software, installation and ongoing support needed to take payments, manage orders and run your business more efficiently.
Unlike many national providers, we don’t simply ship a box and leave you to figure it out. Every system is configured around your business, installed by our own engineers and supported 7 days a week by a local team that knows your setup.
Whether you’re opening a new business, replacing an ageing till system or switching from another provider, we help you get up and running quickly with a fully configured EPoS system and face-to-face support from day one.
COMPARISON
What's actually different between EzeePos and Samtouch
They run on the same cloud back office, so stock control, reporting, kitchen printing, kitchen video screens and everyday table & counter service work identically on both. Loyalty points are available as an optional add-on on either plan too. The price gap mainly comes down to the hardware, plus a small set of extras Samtouch unlocks for busier or multi-area sites: a live table plan, full auto re-ordering, gift vouchers, individual/VIP pricing, and recipe & wastage control. If none of those matter to your business yet, EzeePos gives you the same core system for less.
Every plan includes...
Full pre-delivery configuration, by NWBM's own team
Free software updates, no extra cost for life
On-site installation & training, with a face-to-face handover
Unlimited training, for new staff & refreshers
7-day remote support, including bank holidays
12-month hardware warranty, all equipment brand new
On-site engineer call-out, when remote isn't enough remote support, including bank holidays
Payments only £10/month* | EzeEPoS£20/month* | Samtouch£30/month* | |
|---|---|---|---|
| 15" touch-screen terminal, printer & cash drawer | |||
| Counter, table & self-service modes | |||
| Live table plan | Basic | ||
| Kitchen printing | |||
| Kitchen video screens | |||
| Allergen management | |||
| Fast barcode scanning | |||
| Sales by length or weight | + Add on | ||
| Loyalty points | Basic | ||
| Gift vouchers (full / part redemption) | |||
| Individual / VIP pricing | |||
| Bespoke promotions & discounts | |||
| Cloud back office (unlimited users) | |||
| Real-time dashboard & live GP% | |||
| Auto re-ordering & low-stock alerts | Basic | ||
| Recipe management & wastage control |
Prices shown are per month plus VAT. A one-off setup fee also applies to every plan, covering configuration, installation and training — the exact amount is confirmed in your quote, so there are no hidden surprises. Prefer to buy outright? Systems are available from £250 +VAT with a smaller ongoing monthly fee. Not sure which option suits you best? Give us a call and we'll talk it through.
Customer reviews
Trusted by businesses across the North West
"Have been with NWBM for many years. Today we had a software update and the process has gone very smoothly. Jack was very efficient in his training and has made it an easy and fast transfer. Thank you as always."
- — Martine Todd, Todds Motorhomes"Incredible service, incredible people — would not go anywhere else. Wayne, Jack and all the team are absolutely brilliant and always go beyond the call of duty to help. 100% recommended."
- — Andrew Green"Called up asking for help with one of our EPoS systems getting it to work with digital signage for adverts. Had a great response over the phone, and when I was unable to figure it out an engineer came out the next day to show me how it's done. Couldn't ask for better support."
- — Alex Pickup"Have been with NWBM for many years. Today we had a software update and the process has gone very smoothly. Jack was very efficient in his training and has made it an easy and fast transfer. Thank you as always."
- — Martine Todd, Todds Motorhomes"Incredible service, incredible people — would not go anywhere else. Wayne, Jack and all the team are absolutely brilliant and always go beyond the call of duty to help. 100% recommended."
- — Andrew Green"Called up asking for help with one of our EPoS systems getting it to work with digital signage for adverts. Had a great response over the phone, and when I was unable to figure it out an engineer came out the next day to show me how it's done. Couldn't ask for better support."
- — Alex Pickup
Switching providers
Coming from EPoS Now, Square or Lightspeed?
If you’re considering changing EPoS provider, you’re not alone. We regularly help businesses across Lancashire and the North West of England move from systems such as EPoS Now, Square, Lightspeed and other national providers.
- 1
Tell us about your current setup
We’ll take a look at your existing system, products, menus and any contract commitments, then recommend the most suitable route forward for your business.
- 2
We prepare everything in advance
Before installation, we’ll transfer and configure your products, pricing, menus and staff permissions wherever possible, so your new system is ready to go when it arrives.
- 3
Installation planned around your business
We’ll schedule the changeover at a time that works for you, helping to minimise disruption to your day-to-day trading.
- 4
Ongoing support from a local team
Once you’re up and running, support comes directly from the same Lancashire-based team that installed your system. That means speaking to people who understand your setup and how your business operates.
A partner you can TRUST, from first install to ongoing support
A great EPoS system is only part of the solution. It also needs to be configured properly, installed professionally and backed by reliable support when you need it.
For over 50 years, NWBM has helped hospitality, retail and education businesses across Lancashire and the North West get the most from their EPoS systems, with everything delivered, installed and supported by our own team.
- T
Tailored to your business
All of our EPoS systems are configured before they arrive on site. Menus, products, pricing, promotions and staff permissions are all set up in advance, ensuring your system works around the way your business operates from day one.
- R
Real engineers, not remote installers
Your system is delivered, installed and commissioned by our engineers, rather than just being shipped out and left for you to set up yourself. By handling the installation in person, we make sure everything is working exactly as it should before you start trading.
- U
Up and running from day one
Once installed, your system is fully tested and ready to use. We take care of the setup, configuration and commissioning, so there are no complicated installation guides, support tickets or delays getting started.
- S
Shown to you face-to-face
Every installation includes a personal handover and training session for you and your team. We’ll show you how everything works, answer any questions and make sure you’re confident using the system before we leave.
- T
There when you need us
Support doesn’t stop once the installation is complete. With 7-day support, free software updates and unlimited training included, help is always available from the same team that knows your system and understands your business.
By industry
Configured for your sector
A café, restaurant and retail shop all use an EPoS system differently. That’s why every installation is configured around how your business operates.
Whether you’re running a café in Preston, a restaurant in Manchester or a retail shop in Blackpool, we’ll tailor the setup to suit your business so you can get the most from your system from day one.
Restaurants, cafés & bars
From quick-service cafés to busy restaurants and bars, hospitality businesses need a system that keeps service moving. We configure your EPoS system around your service style, whether that’s counter service, table service or a mix of both, with kitchen communication, allergen management and customer loyalty tools built in.
- Live table plans, tabs and split billing
- Kitchen printers and kitchen display screens
- Allergen and part-portion management
- Tableside ordering handhelds
Shops, delis & specialist retail
Retail businesses need speed, accuracy and visibility. Our EPoS systems help you process transactions quickly, manage stock more effectively and gain a clearer picture of what’s selling, all from a single system.
- Barcode scanning and integrated card payments
- Sales by whole, part, length or weight
- Real-time stock control and reporting
- Loyalty schemes, gift cards and bespoke pricing
Schools, colleges & closed dining
Designed for schools, colleges and other closed environments, our cashless catering solutions make it easier to manage payments, reduce cash handling and keep queues moving during busy periods.
- Cashless catering and top-up cards
- Fast contactless payments
- Membership club and sports venue functionality
- Centralised reporting and reconciliation
Modules & add-ons
Extend your system as your business grows
As your business grows, additional modules can be added to help you improve service, streamline operations and introduce new ways for customers to order and pay.
Tableside ordering
Take orders, advise on allergens and accept payments anywhere in your venue.
Self-order & pay (QR)
Let customers browse, order and pay from their own device, reducing queues and easing pressure during busy periods.
Cashless catering
Ideal for schools, colleges and closed dining environments, with secure top-up cards and faster service.
Kitchen video screens
Send orders directly to the kitchen and keep service running smoothly, even at peak times.
Explore all 18 modules and integrations, including loyalty programmes, online bookings, takeaway ordering, self-service kiosks, digital signage and integrated weighing scales.
See all modules & add-ons
Local installation and support across Lancashire & the North West
From independent cafés and restaurants to retail shops, schools and larger hospitality venues, we install and support EPoS systems throughout Lancashire and the wider North West.
Unlike many national providers, every system is delivered, installed and supported by our own engineers, giving you direct access to a local team that understands your business and can be on hand when needed.
We regularly work with businesses across:
- Lancashire
- Merseyside
- Cumbria
- Greater Manchester
- Cheshire
- West Yorkshire
Including Blackburn, Blackpool, Preston, Bolton, Burnley, Liverpool and surrounding towns and cities.
Frequently asked questions
Common questions about NWBM EPoS systems
What is an EPoS system?
EPoS stands for Electronic Point of Sale. It combines a till, card payments, reporting and business management tools into one system. A modern EPoS system can help you process transactions, manage stock, track performance and access business data from anywhere through a cloud back office.
How much does an EPoS system cost?
The cost of an EPoS system depends on the features, hardware and level of support you need. Our plans start from £10/month +VAT for integrated card payments, £20/month +VAT for a complete EPoS system with hardware and software, and £30/month +VAT for advanced hospitality and retail features. A one-off setup fee also applies, covering configuration, installation and training.
All pricing is transparent, with no hidden fees and no long-term contracts.
How long does it take to install an EPoS system?
Most systems are installed within a few weeks of ordering. We use that time to configure your menus, products, pricing, promotions and staff permissions before installation day.
Once everything is ready, one of our engineers will deliver, install, test and commission the system before providing face-to-face training for your team. Faster turnaround times are often possible if required.
Can I keep my existing card payment provider?
In many cases, yes. If you already have a preferred payment provider, we’ll review your current setup and advise whether it can be integrated with your chosen EPoS system.
What software is included with an EPoS system?
Every NWBM system includes EPoS software configured around your business, along with access to a cloud back office where you can manage products, pricing, reporting and users.
Software updates, training and 7-day support are included for as long as you’re a customer.
What hardware is included with an NWBM EPoS system?
Both EzeePos and Samtouch include a complete hardware package comprising a touch-screen terminal, receipt printer, cash drawer and integrated card payment solution.
All hardware is supplied new, professionally installed and covered by a 12-month warranty. Any additional equipment, such as handheld devices, kitchen printers or weighing scales, can be added to suit your requirements.
How does the NWBM Price Promise work?
If you receive a genuine like-for-like quote from another UK EPoS provider, we’ll beat it. To qualify, the comparison must include equivalent hardware, software and support levels. Simply share the competing quote with us and we’ll review it as part of the quotation process.
Are there long-term contracts for an EPoS system?
No. NWBM systems are supplied on straightforward monthly subscriptions.
Full terms, including any notice period, will be outlined in your quote. Most of our customers stay with us because of the service they receive, not because they’re tied into lengthy agreements.
What support is included with an EPoS system?
Every NWBM system includes 7-day support, free software updates and unlimited training. Most issues can be resolved remotely by our engineers, often within minutes. If a problem requires an on-site visit, we’ll arrange for one of our engineers to attend and get you back up and running as quickly as possible.
Can’t find what you’re looking for? Get in touch
EPoS without the headache.
Full systems, expertly configured.
Tell us about your business and we'll put together a tailored, no-obligation quote.