Company - North West Business Machines

The team here at NWBM have over 45 years of experience in the EPoS system industry.

We are the most knowledgable when it comes to providing your business with the system you need. Staff at NWBM have the experience in several business environments and will always implement our knowledge into your strategy.

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1971

The company established as D-Day approached

As the UK faced the start of decimalisation - aka D-Day - NWBM was founded by Peter Hutchins. He was joined by Stewart Mahon and Eddie Arrowsmith and they grew the business together. The trio were based in Mincing Lane, Blackburn and served local businesses with top-of-the range tills.
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1973

The introduction of VAT

VAT was introduced to UK and our EPoS systems helped customers apply the correct VAT amount to goods sold it made NWBM customers lives easier as our tills worked it all out automatically for them On 1 January 1973 VAT came into force introduced by Lord Barber, the chancellor under Sir Edward Heath, and started off as a simple 10 per cent tax on nearly all goods bought from a business.
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1976

Business Expands and moves premises

As the first commercial Concorde flights took off electronic tills came onto the UK market. During the mid 70s as business flourished, the company moved to Great Harwood. A whopping £1,000 was the annual rate at the time for NWBM to rent the premises in Curate Street.
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1979

Water Experiment on one of our tills

To prove that our tills were durable and waterproof, boss Eddie Arrowsmith poured a glass of water over one. The experiment went well and businesses loved it and went on to buy the robust tills. At this time the average house cost £13,650, and inflation was 17%.
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1982

Brian Alston joins the company on a YTS scheme as Little and Large give NWBM thumbs-up!

Young and fresh-faced Brian was the latest addition to NWBM. Brian took on an engineer’s role and he is still with the business today. At this time preset machines started to become more popular, mainly due to hospitality systems and back office systems becoming the trend. Little and Large turned up to the opening of a Blackburn shop - giving our EPoS systems the thumbs up.
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1985

NWBM welcomes Wayne Gudgeon

New employee Wayne joined the company as an engineer - straight from college. He is now Service Manager. The year started with the first ever British mobile phone call being made! During this year Peter Hutchins was headhunted by Japanese company, Uniwell, leaving Eddie and Stewart to buy the business.
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1995

Kate Casbourne joins NWBM

As the business grew and John Major remained Prime Minister, Kate was taken on as Admin Clerk to meet the demands from orders across Lancashire and beyond. EPoS technology was becoming advanced and NWBM strived to meet the demands.
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1996

Lauren Martin joins NWBM

Lauren joined the company as an office Junior and is still with the company today as a programmer. She moved into the programming and after sales support role as she became more knowledgeable about EPoS.
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2000

The Millennium Bug panic and Anthony Hanson Mahon joins

Anthony joined the company after 15 years in the hospitality industry and brought his expertise to NWBM. The Millennium Bug was causing panic and businesses were given instructions on how to change and re-code their tills. NWBM worked to produce booklets and instruction leaflets to help reduce the panic.
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2002

Paula Hanson Mahon joins NWBM and Preston became a city

Paula joined the company when Preston was made a city and the Euro entered circulation. She joined as office admin and now works in sales.
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2004

Wedding Bells at NWBM

Lauren became Mrs Wayne Gudgeon as the romance blossomed in the NWBM office.
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2005

Anthony becomes MD

NWBM appointed Anthony as Managing Director and later that year the company bought the premises in Great Harwood. The building was bought off the Co-operative and still serves the company well. As the company approached 2006, computer based touchscreen terminals take off.
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2012

Training room and facilities were added to the offices as London hosted the Olympics

As EPoS technology continued to grow NWBM expanded their services and developed a training suite. The new facilities meant NWBM would offer even greater customer support. Enabling group training sessions and bespoke system set up before delivery to clients.
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2013

Ben Easton joined NWBM as an apprentice

Ben came from Blackburn College as an apprentice. NWBM wanted to support engineering in the local area and he is now a full time, qualified service engineer.
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2014

Apple Pay and contactless payments are introduced

With just a wave of a phone or cash card shoppers can pay a different way. NWBM provide these services.
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2015

NWBM celebrates it’s 45th birthday
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2017

Office Dog starts at NWBM

Meet Mabel our new member of staff. Skills include cleaning up any leftover sandwiches and keeping feet warm under the desks. Loves walks whatever the weather, biscuits and a good brew.
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2018

Jack Thompson joins NWBM

Jack Thompson joins the team as EPoS Support and Sales Consultant.